Welcome to our FAQs page. Here we’ve compiled the most common questions and detailed answers about our products, services, policies and other relevant matters to address your doubts efficiently. If you can’t find the information you need here, please feel free to contact our customer support team for further assistance—we’re always ready to help you solve any problems.
How do we place an order?
1st, contact our sales manager to get the latest wholesale catalog.
2nd, send the item numbers and quantities you need to us.
3rd, we will make PI and quote shipping prices according to your order.
4th, confirm the order and send the payment.
5th, after we receive the payment, we will pack the order and ship out in time and send the shipping tracking number to you.
How do we make the payment?
We accept Western Union, T/T, Alipay.
Do you provide OEM/ODM service?
Yes, we do provide ODM/OEM services. If you want to add your own brand on our products, please feel free to contact our sales manager and send the details.
How could I get in touch with you?
You can contact with us in various ways; here are our official contact informations:
How long does shipping take?
We ship by air or by sea according to your order quantity.
Ship by DHL, it needs about 5 days.
ship by sea, it needs about 25 days.
Still have any other questions? Send an message to us.
